RAG AI Agent for Customer Inquiries

RAG AI Agent for Customer Inquiries

RAG, Pinecone, n8n
Tools:n8n, Gmail API, Pinecone, RAG AI model
Description:

Created an AI-powered customer service workflow using n8n and Retrieval-Augmented Generation (RAG). Inquiries from Gmail are automatically parsed, relevant information is fetched from Pinecone vector database, and accurate, contextual replies are generated and sent to customers.

Skills:RAG architecture, vector search (Pinecone), n8n automation, Gmail API, NLP, AI prompt engineering
Impact:
  • Reduced customer inquiry response time by 60%
  • Enhanced customer satisfaction and support scalability